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Grand Excelsior Hotel Al Barsha - Dubai

Al Barsha 1, Dubai, United Arab Emirates, 09714  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Excelsior Hotel Al Barsha - Dubai

Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Verified Reviews:

  • Close to the mall of emarites - Laundry service - Dining room was large
  • Nicely decorated - Limited tv access - Here is a sauna
  • Staff was welcoming - Big rooms - Breakfast was fine
  • Good location - Free wifi - Ac was not effective
  • Bad smell in bathroom - Service was great - Underground parking

Overview

The comfortable 4-star Grand Excelsior Al Barsha Hotel is set in Al Barsha district and offers non-smoking guestrooms with a view over the city. Since 2011 the hotel has been hosting guests in an 8-story art deco building.

A convenient location gives quick access to The Beach, which is 9 km away. There are restaurants and golf courses in the area.

Apart from proximity to exhibition centers and business centers, this hotel offers computers, secretarial services and printers.

There is Sharaf DG subway station at a reachable distance. The property is located within a 25 km distance of Dubai airport.

Rooms

The hotel comprises 230 rooms equipped with wireless internet, flat-screen television, a kitchen, a trouser press and a sofa. Room facilities include an electric kettle, a dishwasher and a stove as well as foam pillows and feather pillows.

Eat & Drink

Every morning an extensive buffet breakfast is served. The on-site a la carte restaurant tempts guests with international dishes. The authentic bar offers refreshing drinks along with grilled meat and light meals. Situated 150 meters from the venue Thai Wok and Geddy Restaurant serve a variety of food.

The hotel offers a buffet breakfast at the price of AED 85 per person per night. 

Services

Guests can make use of a safe deposit box, a souvenir shop and a lift on site.

Relax

Along with a spa area, a steam room and a Jacuzzi the hotel offers steam baths, Turkish bath and massage. Such activities as snow skiing, horse riding and lawn tennis are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2011.  Number of floors:   8.  Number of rooms:   230.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Executive/club floor
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Skiing
  • Horseback riding
  • Tennis court
  • Golf course
  • Billiard tables

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Free American breakfast
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Catering service
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying
  • Audiovisual equipment

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Night club
  • Entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 6 years
Extra bed AED 100
Existing bedding FREE
One child
7 - 12 years
Existing bedding FREE
Extra bed AED 100
Children above
12 years or adults
Extra bed AED 100
Maximum capacity of extra beds in a room is 2. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Excelsior Hotel Al Barsha - Dubai Dubai location
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Hotel Address:

Al Barsha 1, Dubai, United Arab Emirates, 09714

Get directions
Airports
  • Dubai (DXB)
    14.0 mi
  • Al Maktoum (DWC)
    15.2 mi
Train
  • Business Bay Station
    7.5 mi
  • Dubai Mall Station
    7.5 mi
Underground
  • Mall of the Emirates Metro Station
    4000 ft
  • Bus stop
    700 ft
Restaurants
  • Thai Wok
    400 ft
  • Geddy Restaurant (cuisine: Egyptian)
    500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    8
  • Number of rooms:
    230

Hotel Awards

UAEHOTEL AWARDSRecommendedDubaiGrand Excelsior Hotel Al Barsha

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Arab Emirates

Use Badge

Rooms and availability

Grand Excelsior Hotel Al Barsha photos Exterior Hotel information
Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Fireplace
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Additional bathroom
  • Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Guest toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Room
Three-Bedroom Suite
  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Fireplace
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Additional bathroom
  • Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Guest toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Exterior Hotel information
Family Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Fireplace
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Exterior Hotel information
Superior Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Free local calls
  • Voice mail
  • Alarm clock
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Exterior Hotel information
Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Fireplace
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Room
Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Separate lounge
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Free local calls
  • Voice mail
  • Alarm clock
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Room
Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Fireplace
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Room
Executive Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Bed in shared room, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Separate lounge
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Room
Executive Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Fireplace
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Grand Excelsior Hotel Al Barsha photos Room
Ambassador One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Free local calls
  • Voice mail
  • Alarm clock
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Guest toilet
  • Bedding:Cots
  • Non-feather pillows
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Microwave
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Double/Twin + 1 Child Executive (Without Breakfast). ROOM ONLY. Standard rate

Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Room for 1 adult and 2 children

Standard Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Separate lounge
  • Dining:Coffee/tea maker
  • Media:Television
Room Description:

SUITE AMBASSADOR. BED & BREAKFAST. Non refundable

Superior Triple Room
  • Max occupancy:

    1 person

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Terrace
  • Media:Cable TV
Room Description:

Triple Room Superior (Without Breakfast). ROOM ONLY. Standard rate

Executive Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Executive Room

Deluxe Triple Room
  • Max occupancy:

    1 person

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Terrace
  • Media:Cable TV
Room Description:

Triple Room Deluxe (Without Breakfast). ROOM ONLY. Standard rate

Executive Triple Room
  • Max occupancy:

    1 person

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Terrace
  • Media:Cable TV
Room Description:

Triple Room Executive (Without Breakfast). ROOM ONLY. Standard rate

Ambassador Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Ambassador Room

Pool Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Jacuzzi
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television

Grand Excelsior Hotel Al Barsha Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Dubai Marina Yacht Club 4.1 mi
    Street H, District 4
  • Dubai Miracle Garden4.4 mi
    Al Barsha South 3
  • Dubai Marina Mall4.6 mi
    Exit 32 directly off Sheikh Zayed Road
  • Dubai Marina Walk4.2 mi
    DubaiUnited Arab Emirates
  • Dubai Sports City4.6 mi
    DubaiUnited Arab Emirates

Restaurants nearby

  • Thai Wok400 ft

    Address: Al Barsha 1
    Phone: 04-4308119

    62% likes this, based on 5 reviews

  • Red Tomato1200 ft

    Address: Near Mall of the Emirates

    85% likes this, based on 50 reviews
    Cuisine: Italian

  • Rich2000 ft

    Address: Mall of the Emirates

    68% likes this, based on 26 reviews
    Cuisine: British

  • Geddy Restaurant500 ft

    Address: Al Barsha 1, behind Mall Of The Emirates, Opposite LULU hypermarket
    Phone: 600529990

    74% likes this, based on 9 reviews
    Cuisine: Egyptian
    Price Range: USD 4 - USD 20

  • P.F. Chang's2000 ft

    Address: Mall of the Emirates
    Phone: +971 4 3951801

    74% likes this, based on 176 reviews
    Cuisine: Chinese

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    8
  • Number of rooms:
    230

Hotel Awards

UAEHOTEL AWARDSRecommendedDubaiGrand Excelsior Hotel Al Barsha

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Arab Emirates

Use Badge

Cities nearby

Grand Excelsior Hotel Al Barsha Reviews

Guest reviews are submitted by our customers after their stay at Grand Excelsior Hotel Al Barsha

7.2
Very goodBased on699 reviews

Guest reviews

  • Family with children
    2.8

    The location.

    We booked through your website for 2 adults and 2 children (6&8). When we got to our room there was only 1 bed. The hotel staff blamed your website for this, saying they don't have any rooms with 2 beds and expected us to all sleep in 1 bed. While at reception, another guest also complained about the same issue, so it's obviously a common problem. We found crisps on the floor of our room. The sheets were too small for the bed. We had to pay an extra aed180 for an extra guest bed. We could hear music from the hotel night club in our room until the early hours, then a very noisy party in one of the rooms afterwards.

  • Older travelers
    5.8

    Cheking in takes almost 45 min Cheking out takes almost 60 min

  • Older travelers
    5.4

    Localização boa, tamanho do quarto excelente. Good location and the good size of the room.

    The breakfast was not good at all, or good for muslims only. The shower was not working properly and the air conditioning had just one very low temperature. I will never return to this hotel. O café da manhã era ruim, a temperatura da água para banho variava muito e o ar condicionado só ficava em uma temperatura muito fria. Nunca mais volto lá.

  • Group of friends
    8.2

    Everything, staff is nice, clean,big room, near to emirate mall and metro station less than 10min walk.

    Location is far from the city center

  • Couple
    7.0

    Exterior design

    There is no minibar and facilities aren't well equipped. If anyone wants to stay there, just for price and location otherwise I don't recommend it.

  • Single
    5.4

    Good size room.

    Very bad bed quality ( folding metal bed !!! )

  • Family with children
    7.0

    Affordable

    Paying extra money for additional beds

  • Couple
    6.2

    location is good

    This is the fifth time I stayed in this Hotel, the first time the hotel was new and the staff were nice I can give it 10/10 at that time, after that each time I can drop it by 1 or two points until this time which I will give it 0/10; the rooms became used and not clean and the staff became rude. I don't recommend any one stay there again.

  • Family with children
    3.8

    The deco

    1. Check-in time took around over 30min 2. The TV reception was not unacceptable even after 2 attempts of the staff trying to fix it. 3. Was not informed that the speed-dials where not working on the telephone. Spent 30 min trying to call someone, however all the lines where engaged. Also the bed side phone was completely not working. 4. Shower door was broken. 5. Indian Temptation bar/ restaurant was more like under aged girls been paid to dance, therefore was not a suitable place to dine with your children. 6. Very loud music and people voices where continuously on till 3.30am this was a big disturbance to our sleep on the 6 floor. 2 complaints where logged with the duty manager, however nothing was resolved. Event after numerous complaints we were not given the choice to move rooms, nor where we offered any complimentary service.

  • Couple
    5.0

    I like the location only which is near to the entertainments places in Dubai

    I am considering my stay in this hotel is one of my worst experiences ever, for 3 days no body cleaned my room or changed the towel, the speaking way of the room service staff is very rude and out of hospitality, the receptionists are tough speakers and have no sense in dealing with gusts, and also there is no valet parking and you have to park your car alone and spend time in the hotel basement in looking for a space for your car.

  • Family with children
    3.8

    non everything was not to the standed and I would not recommend to any of my family or friends to stay. The staff where very rude and not friendly.

    The room not clean

  • Group of friends
    5.0

    The hotel was impressive from the outside, as it was inside the lobby, the rooms were spacious but could do with updating. The bar was ok but like all hotels overpriced.

    I was very disappointed with the check in, we waited over 30 minutes to check in. The system is antiquated, you should take a look at the Mecure Hotel or Traders Abu Dhabi, first rate check in time, quick and efficient and the staff are always welcoming and smiling The bath was stained and could have done with some bleach and elbow grease. The room sevice was very slow, asked for the mini bar and paid a deposit of AED 400 and the bar was never filled.

  • Older travelers
    7.0

    nice hotel , good location , large room,

    long time of chick in , room is not ready at time .long time of discus about the room. Braekfast is very poor , just first time only and stop.

  • Family with children
    9.2

    The hotel was very clean, staff friendly and helpful. All hotel facilities were available and functional. The hotel was 7 mins walk from Mall of Emirates and metro. Plenty to do locally (ski Dubai, cinema, shopping, restaurants and salons). Free shuttle service to and from Jumeira public beach and Dubai Mall. There is building work going on locally but did not affect us at all.

    Nothing really. One of the hotel restaurants provided a dish which contained nuts and failed to notify us.

  • Family with children
    5.4

    The hotel is located conveniently close to the Emirates Mall and away from the busy streets of Dubai

    The service is poor and staff lacked proper supervision especially in house-keeping. The bathroom also could do with some refurbishment.

How to reach hotel

hotel Grand Excelsior Hotel Al Barsha - Dubai Dubai location
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Hotel Address:

Al Barsha 1, Dubai, United Arab Emirates, 09714

Get directions
Airports
  • Dubai (DXB)
    14.0 mi
  • Al Maktoum (DWC)
    15.2 mi
Train
  • Business Bay Station
    7.5 mi
  • Dubai Mall Station
    7.5 mi
Underground
  • Mall of the Emirates Metro Station
    4000 ft
  • Bus stop
    700 ft
Restaurants
  • Thai Wok
    400 ft
  • Geddy Restaurant (cuisine: Egyptian)
    500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    8
  • Number of rooms:
    230

Hotel Awards

UAEHOTEL AWARDSRecommendedDubaiGrand Excelsior Hotel Al Barsha

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Arab Emirates

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