Grand Excelsior Hotel Al Barsha - Dubai

Al Barsha 1, Dubai, United Arab Emirates, 09714show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  699 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Arab Emirates

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Overview

The comfortable 4-star Grand Excelsior Al Barsha Hotel is set in Al Barsha district and offers non-smoking guestrooms with a view over the city. Since 2011 the hotel has been hosting guests in an 8-story art deco building.

A convenient location gives quick access to The Beach, which is 9 km away. There are restaurants and golf courses in the area.

Apart from proximity to exhibition centers and business centers, this hotel offers computers, secretarial services and printers.

There is Sharaf DG subway station at a reachable distance. The property is located within a 25 km distance of Dubai airport.

Rooms

The hotel comprises 230 rooms equipped with wireless internet, flat-screen television, a kitchen, a trouser press and a sofa. Room facilities include an electric kettle, a dishwasher and a stove as well as foam pillows and feather pillows.

Eat & Drink

Every morning an extensive buffet breakfast is served. The on-site a la carte restaurant tempts guests with international dishes. The authentic bar offers refreshing drinks along with grilled meat and light meals. Situated 150 meters from the venue Thai Wok and Geddy Restaurant serve a variety of food.

The hotel offers a buffet breakfast at the price of AED 85 per person per night. 

Services

Guests can make use of a safe deposit box, a souvenir shop and a lift on site.

Relax

Along with a spa area, a steam room and a Jacuzzi the hotel offers steam baths, Turkish bath and massage. Such activities as snow skiing, horse riding and lawn tennis are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2011.  Number of floors:   8.  Number of rooms:   230.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Skiing
  • Horseback riding
  • Tennis court
  • Golf course
  • Billiard tables

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Free American breakfast
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Catering service
  • Packed lunches
  • Special diet menus
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying
  • Audiovisual equipment

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Night club
  • Entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view

Room features

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Ski DubaiSki Dubai2300 ft
Deyaar HQDeyaar HQ2700 ft
Mall of the EmiratesMall of the Emirates2700 ft
Dubai Community Theatre & Arts CentreDubai Community Theatre & Arts Centre2300 ft
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Thai WokThai Wok400 ftAl Barsha 1
Geddy RestaurantGeddy Restaurant500 ftAl Barsha 1, behind Mall Of The Emirates, Opposite LULU hypermarket
Red TomatoRed Tomato1200 ftNear Mall of the Emirates
P.F. Chang'sP.F. Chang's2000 ftMall of the Emirates
RichRich2000 ftMall of the Emirates
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Wild Wadi WaterparkWild Wadi Waterpark2.1 mi
Gold & Diamond ParkGold & Diamond Park1.1 mi
Dubai Turtle Rehabilitation ProjectDubai Turtle Rehabilitation Project1.9 mi
Jebel ali Race CourseJebel ali Race Course2.2 mi
University of Wollongong in DubaiUniversity of Wollongong in Dubai2.4 mi
Emaar Business ParkEmaar Business Park2.6 mi
Madinat JumeirahMadinat Jumeirah1.8 mi
Mall of the Emirates Metro StationMall of the Emirates Metro Station3700 ft
Dubai Internet City Metro StationDubai Internet City Metro Station1.9 mi
Dubai Marina Yacht Club Dubai Marina Yacht Club 4.1 miStreet H, District 4
Dubai Marina WalkDubai Marina Walk4.2 mi DubaiUnited Arab Emirates
Dubai Miracle GardenDubai Miracle Garden4.4 miAl Barsha South 3
Dubai Sports CityDubai Sports City4.6 mi DubaiUnited Arab Emirates
Dubai Marina MallDubai Marina Mall4.6 miExit 32 directly off Sheikh Zayed Road
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Getting around
Airports
Dubai (DXB)14.0 mi
Al Maktoum (DWC)15.2 mi
Train
Business Bay Station7.5 mi
Dubai Mall Station7.5 mi
Underground
Mall of the Emirates Metro Station4000 ft
Bus
Bus stop700 ft
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Reviews
7.2
Very goodBased on  699  reviews
  • 2.8
    Guest rating

    The location.

    We booked through your website for 2 adults and 2 children (6&8). When we got to our room there was only 1 bed. The hotel staff blamed your website for this, saying they don't have any rooms with 2 beds and expected us to all sleep in 1 bed. While at reception, another guest also complained about the same issue, so it's obviously a common problem. We found crisps on the floor of our room. The sheets were too small for the bed. We had to pay an extra aed180 for an extra guest bed. We could hear music from the hotel night club in our room until the early hours, then a very noisy party in one of the rooms afterwards.

  • 5.8
    Guest rating

    Cheking in takes almost 45 min Cheking out takes almost 60 min

  • 5.4
    Guest rating

    Localização boa, tamanho do quarto excelente. Good location and the good size of the room.

    The breakfast was not good at all, or good for muslims only. The shower was not working properly and the air conditioning had just one very low temperature. I will never return to this hotel. O café da manhã era ruim, a temperatura da água para banho variava muito e o ar condicionado só ficava em uma temperatura muito fria. Nunca mais volto lá.

  • 8.2
    Fabulous

    Everything, staff is nice, clean,big room, near to emirate mall and metro station less than 10min walk.

    Location is far from the city center

  • 7.0
    Very good

    Exterior design

    There is no minibar and facilities aren't well equipped. If anyone wants to stay there, just for price and location otherwise I don't recommend it.

  • 5.4
    Guest rating

    Good size room.

    Very bad bed quality ( folding metal bed !!! )

  • 7.0
    Very good

    Affordable

    Paying extra money for additional beds

  • 6.2
    Good

    location is good

    This is the fifth time I stayed in this Hotel, the first time the hotel was new and the staff were nice I can give it 10/10 at that time, after that each time I can drop it by 1 or two points until this time which I will give it 0/10; the rooms became used and not clean and the staff became rude. I don't recommend any one stay there again.

  • 3.8
    Guest rating

    The deco

    1. Check-in time took around over 30min 2. The TV reception was not unacceptable even after 2 attempts of the staff trying to fix it. 3. Was not informed that the speed-dials where not working on the telephone. Spent 30 min trying to call someone, however all the lines where engaged. Also the bed side phone was completely not working. 4. Shower door was broken. 5. Indian Temptation bar/ restaurant was more like under aged girls been paid to dance, therefore was not a suitable place to dine with your children. 6. Very loud music and people voices where continuously on till 3.30am this was a big disturbance to our sleep on the 6 floor. 2 complaints where logged with the duty manager, however nothing was resolved. Event after numerous complaints we were not given the choice to move rooms, nor where we offered any complimentary service.

  • 5.0
    Guest rating

    I like the location only which is near to the entertainments places in Dubai

    I am considering my stay in this hotel is one of my worst experiences ever, for 3 days no body cleaned my room or changed the towel, the speaking way of the room service staff is very rude and out of hospitality, the receptionists are tough speakers and have no sense in dealing with gusts, and also there is no valet parking and you have to park your car alone and spend time in the hotel basement in looking for a space for your car.

  • 3.8
    Guest rating

    non everything was not to the standed and I would not recommend to any of my family or friends to stay. The staff where very rude and not friendly.

    The room not clean

  • 5.0
    Guest rating

    The hotel was impressive from the outside, as it was inside the lobby, the rooms were spacious but could do with updating. The bar was ok but like all hotels overpriced.

    I was very disappointed with the check in, we waited over 30 minutes to check in. The system is antiquated, you should take a look at the Mecure Hotel or Traders Abu Dhabi, first rate check in time, quick and efficient and the staff are always welcoming and smiling The bath was stained and could have done with some bleach and elbow grease. The room sevice was very slow, asked for the mini bar and paid a deposit of AED 400 and the bar was never filled.

  • 7.0
    Very good

    nice hotel , good location , large room,

    long time of chick in , room is not ready at time .long time of discus about the room. Braekfast is very poor , just first time only and stop.

  • 9.2
    Superb

    The hotel was very clean, staff friendly and helpful. All hotel facilities were available and functional. The hotel was 7 mins walk from Mall of Emirates and metro. Plenty to do locally (ski Dubai, cinema, shopping, restaurants and salons). Free shuttle service to and from Jumeira public beach and Dubai Mall. There is building work going on locally but did not affect us at all.

    Nothing really. One of the hotel restaurants provided a dish which contained nuts and failed to notify us.

  • 5.4
    Guest rating

    The hotel is located conveniently close to the Emirates Mall and away from the busy streets of Dubai

    The service is poor and staff lacked proper supervision especially in house-keeping. The bathroom also could do with some refurbishment.

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Highlights
7
Very goodBased on  699 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Dubai (DXB)14.0 mi
Al Maktoum (DWC)15.2 mi
Train
Business Bay Station7.5 mi
Dubai Mall Station7.5 mi
Underground
Mall of the Emirates Metro Station4000 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby